Privacy Policy

Privacy Policy – Unigenius Ltd 

Effective Date: 01/08/2025

At Unigenius Ltd (“Unigenius”, “we”, “our”, or “us”), we are committed to safeguarding the privacy and personal data of every individual who interacts with us. This Privacy Policy explains in detail how we collect, use, store, share, and protect the personal information that you provide to us, whether you do so in person, over the phone, through email, on our website, or via social media channels. We take our responsibilities under the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all other applicable privacy laws very seriously.

We understand that when you choose to share your personal details with us, you place a significant level of trust in our organisation. In return, we believe you have the right to know exactly how we use that information, how we protect it, and what rights you have in relation to it.

When you interact with Unigenius, you may share with us a variety of personal details. This can happen when you contact us to enquire about our services, complete an application for university or college admission, register for an event, sign up for a funding or visa consultation, or simply connect with us online. The types of personal data we may collect include your full name, date of birth, address, email address, and telephone number, along with education history, employment history, and in certain cases, passport and visa information. In some situations, we may also request sensitive information, such as details about your health or nationality, but this will only ever be requested when necessary to fulfil legal requirements, secure admissions, or ensure that we can provide you with the correct advice and support.

Your information is collected in several ways. Sometimes you provide it directly, for example when filling out an application form or sending us an email. Other times, we may receive your details from trusted third parties, such as universities, education agents, employers, or funding bodies, but only when you have given your consent or when the law permits them to share that data with us. Whenever we obtain information in this way, we ensure that it is handled with the same care and respect as if you had provided it to us yourself.

The personal data we collect is used for very specific purposes. Primarily, we use it to process and manage your applications for study, to help you secure funding or finance through Student Finance England or equivalent bodies, to guide you through the visa process, and to provide you with the personalised advice and guidance that we are known for. It may also be used to fulfil our contractual obligations to you, to comply with legal requirements, or to keep you updated with information and opportunities that we believe may be of interest to you based on your expressed preferences. Your information will never be used for purposes that are incompatible with the reason it was collected, and we will always inform you if the purpose changes.

We are committed to protecting the security of your personal data. All information you provide to us is stored securely, either on protected on-site systems or within cloud-based platforms that meet strict UK GDPR compliance standards. Access to this information is strictly limited to authorised members of staff who require it to perform their duties. We have in place both technical and organisational safeguards to prevent unauthorised access, disclosure, or loss of your data.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. In most cases, this will be a period of up to six years from your last interaction with us, though certain types of information may be held for longer if required by law or regulatory obligations. Once the retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to you.

There are circumstances in which we may share your personal data with others. This may include partner universities, colleges, or training providers where necessary to process your application; immigration authorities where visa applications are concerned; funding bodies such as Student Finance England; or trusted third-party service providers who help us operate our business, such as IT support, marketing agencies, or professional advisers. In all such cases, we require these third parties to comply with data protection laws and to use your personal data only for the specific purposes for which it was provided.

If your data needs to be transferred outside the UK or the European Economic Area (EEA), we will ensure that it is subject to appropriate safeguards, such as approved contractual clauses or certification under an approved data protection framework. This ensures that your information remains protected to the same high standards regardless of where it is processed.

Under UK GDPR, you have a number of important rights. These include the right to request access to the personal data we hold about you, the right to request corrections to inaccurate or incomplete data, the right to request the deletion of your personal information, the right to restrict or object to certain types of processing, and the right to obtain a copy of your personal data in a format that allows you to reuse it elsewhere. You also have the right to withdraw your consent for marketing communications at any time.

We may occasionally use your contact information to send you details about courses, funding opportunities, or services that may be relevant to you. We will only do so when you have given your explicit consent or where we have a legitimate business interest that is not overridden by your rights. You can unsubscribe from such communications easily by following the instructions in our emails or by contacting us directly.

If you ever have any concerns or questions about how we use your personal data, you can contact us directly. 

Our details are as follows: Unigenius Ltd, 205 Kings Road, Birmingham, B11 2AA, United Kingdom. 

Email: Info@unigenius.uk. 

Phone: 01214920555

 If you are not satisfied with how we handle your data, you also have the right to lodge a complaint with the UK’s Information Commissioner’s Office via www.ico.org.uk.

By continuing to use our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information in the ways described here. We may update this policy from time to time, and any changes will be posted on our website with an updated effective date. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.